rt-externalize-attachments-5 command not found

Introduction

When you run more command in linux terminal / console, you get the following error message

rt-externalize-attachments-5: command not found

or when using sudo you get the following error message

sudo: rt-externalize-attachments-5: command not found

Solutions to rt-externalize-attachments-5: command not found

How To Fix rt-externalize-attachments-5: command not found in Ubuntu / Debian / Kali Linux / Raspbian

In Ubuntu rt-externalize-attachments-5 is provided by request-tracker5 package.

request-tracker5 is:

Request Tracker (RT) is a ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features web, email, and command-line interfaces (see the package rt5-clients).

RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications, including project management, help desk, NOC ticketing, CRM, and software development.

This package provides the 5 series of RT. It can be installed alongside the 3.8 and 4 series without any problems.

This package provides the core of RT.

This package supports three database types out of the box: MySQL, PostgreSQL and SQLite. In order to support a zero-configuration install, SQLite will be used by default, but is not recommended for production use. Please see /usr/share/doc/request-tracker5/NOTES.Debian for more details and consider installing rt5-db-postgresql or rt5-db-mysql at the same time as this package.

To fix this problem, we can install more using the command below.

sudo apt-get -y install request-tracker5

This command might take some time to finish depending on your machine internet connection.

You can also use apt command to install request-tracker5.

sudo apt -y install request-tracker5

Or if you have aptitude installed you can use the following command.

sudo aptitude install request-tracker5

Summary

In this tutorial we learn how to fix rt-externalize-attachments-5 command not found error in Ubuntu / Debian / Kali Linux or Raspbian distribution.